Last updated: [Launch date]
My Cuddles Cat (“we,” “us,” or “our”) operates mycuddlescat.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to this policy.
Information we collect
- Information you give us: name, email address, shipping and billing address, phone number (if provided), order details, and any personalization you submit (such as a pet’s name or a photo you upload).
- Payment information: payments are processed by our payment providers (such as Stripe and PayPal). We do not store your full card number. Our providers handle that information under their own security standards and privacy policies.
- Information collected automatically: when you browse the Site, we may collect device and usage data such as IP address, browser type, pages viewed, and referring URLs, through cookies and similar technologies.
How we use your information
We use your information to: process and ship your orders; provide customer support; send order and account communications; send marketing emails if you opt in (you can unsubscribe anytime); prevent fraud and keep the Site secure; understand how the Site is used so we can improve it; and comply with legal obligations.
Cookies and tracking
We use cookies and similar technologies to operate the Site, remember your cart, analyze traffic (e.g., Google Analytics), and measure and improve advertising (e.g., Meta Pixel). You can control cookies through your browser settings. Where required, we will request consent before placing non-essential cookies.
How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us run the business — fulfillment and shipping partners, payment processors, email and analytics providers, and advertising platforms — and only as needed to perform their services.
- Legal and safety reasons — when required by law, to enforce our terms, or to protect rights, safety, and property.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
Your choices and rights
You may request to access, correct, or delete your personal information, and opt out of marketing emails at any time. Depending on where you live (for example, under the California Consumer Privacy Act or similar state laws), you may have additional rights, including the right to opt out of certain sharing. To make a request, email us at hello@mycuddlescat.com.
Data retention and security
We keep your information only as long as needed for the purposes above or as required by law. We use reasonable safeguards to protect your information, though no method of transmission over the internet is 100% secure.
Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The “Last updated” date reflects the latest version. Material changes will be posted on this page.
Contact
Questions about this policy? Email hello@mycuddlescat.com or write to us at [Your business mailing address].